Privacy Policy

Privacy Policy

Introduction

Welcome to https://sand-buggy-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data from users who interact with our website, applications, services, and products.

Scope

This policy is applicable across all digital properties owned and operated by Sand Buggy Dubai, including but not limited to our website, mobile apps, online forms, and any other digital channels under our direct control. However, please be informed that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before sharing your data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Activities: When you use our applications or services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: If you visit our websites linked to this policy, your interaction is tracked to enhance user experience and personalize content.
  3. Communication with Us: We may communicate with you via email, phone calls, or SMS for transactional purposes, newsletters, marketing campaigns, or feedback requests. Your communication choices are respected, and you can opt-out at any time.

Personal Data Collection

We collect various categories of personal data to provide and improve our services:

  • Account Information: Details required to create and manage your user account, including usernames, passwords, and profile pictures.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers or other financial data if you choose to link them with our services.
  • Purchase Information: Records of products/services bought, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and service optimization.
  • Location Data: Your geographical location data when you interact with our apps or websites.
  • Feedback and Reviews: Any comments, reviews, or feedback you share with us, which help improve our services.
  • Social Media Information: If you connect our services to your social media accounts, we may collect data from these platforms, including public posts and profile information.
  • Product Information: Details about products or services you show interest in or purchase from us.

Data Collection Methods

We gather personal data through multiple channels:

  • User inputs when creating accounts, filling out forms, or providing feedback.
  • Automated technologies within our apps and websites, such as tracking cookies, web beacons, and log files.
  • Third parties who provide us with aggregated or de-identified data for analytics purposes.

Cookies

We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality and performance, enabling core features like login sessions and form submissions.
  • Preference Cookies: Used to remember your preferences, language settings, and customization choices.
  • Analytics Cookies: Track user interactions with our sites to provide insights for improving services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes:

  • Data related to transactions is retained for financial record-keeping and tax obligations.
  • Personal information used for marketing purposes is kept until you opt out or request its deletion.
  • We anonymize or delete data when it is no longer needed for the initial purpose collected.

Security Measures

We implement robust security practices to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security measures to protect against emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information we may have collected.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interaction with our services.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights:

Email: [email protected]

Mail: Sand Buggy Dubai, Privacy Team, [Address]